About BankBuddy

Our raison d’être

simpliFAI (Simplify Artificial Intelligence) for financial institutions.

BankBuddy is a Financial Technology (FinTech) company providing Artificial Intelligence solutions to help financial institutions Automate, Analyze & Assist stakeholder interactions.


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Enhance customer experience for personal banking with pre-built NLP chatbots, AI driven product and content recommendations, proactive alerts and notifications, conversational AI transactions & employee assist bots.

Ensure timely & effective service for business banking customers with NLP chatbots built on the widest banking ontology, deliver timely information across channels, contextual recommendations for cross sell and up sell.

Provide superlative customer service for Investment banking with NLP chatbots, product recommendations, dynamic risk profiling, portfolio alerts & automated service fulfilment.

Banking flows

Pre-built highly optimised conversation & transaction flows based on context & user persona.

Deep domain expertise

Widest Banking ontology and corpus of commonly asked questions and patterns ensuring superlative accuracy.

Pre trained NLP

Go live in weeks with our pre trained Natural Language Processing (NLP) and dialog models for banking.

AI task bots

Ready to deploy AI task bots for complete automation of transactions for customers, employees and partners.

Security and compliance

Tested to comply with strict security requirements of banks globally.


In-built middleware for ease of integration with channels, core banking & CRM systems.

Get a personalized customer experience automation assessment

Assess your Customer Experience Automation maturity with our AI readiness model today.