Artificial Intelligence to redefine your digital banking experience
With an impeccable combination of Composite AI, domain expertise and pre built customer journeys, we at BankBuddy help financial institutions deliver frictionless and personalized digital banking CX while achieving lasting cost reductions and revenue uplift.
Kick Start your Strategic journey towards AI-Powered Personalized Banking
Digital Sales
Boost prospect conversions & revenues with hyper personalized campaigns, persona based recommendations & social media management.
Digital Onboarding
Extend digital reach & reduce customer acquisition costs with AI powered onboarding & eKYC across languages, journeys & channels.
Digital Engagement
Enhance digital adoption with proactive Human + AI customer service across all channels at 60% lower cost to serve.
Digital CX
Increase customer retention upsell & cross sell with hyper personalized omni-digital banking experiences for customers.
Your Innovation partner
Information, Transaction, Onboarding (Video KYC/eKYC), Authentication, Advise, Cross sell, Upsell, Churn prevention, Offers, Rewards or more. BankBuddy has pre-built solutions across segments, so that no matter what your customers need, we make sure you have the means to serve them.
WhatsApp Banking
Extend your customer reach with MFA based secure transactions and end-to-end banking services on the world’s favorite messaging platform
Digital Human
Increase adoption of self-service channels, ensure goal completion with guided process flows and engage customers with a multi sensory approach with AI powered digital humans.
WhatsApp Wallet
Boost new customer acquisition, remove barriers to digital adoption and enable financial inclusion with one of a kind private label WhatsApp wallet.
Voice Banking
Integrate voice based interactions and deliver frictionless zero touch banking with end to end banking services across all channels, devices and digital touch points
Customer Onboarding
Reduce customer acquisition costs and digitally onboard new customers with eKYC, liveness detection, speech verification & face recognition, all under 3 minutes.
Agent Assist
Offer frictionless human + AI service with automated bot to agent handoff across channels. Analyze customer behavior and track key metrics with real-time analytics, reports & live stats.
Personalization
Enhance digital banking CX with personalized micro-moments at every customer touchpoint. Increase conversions & boost cross sell upsell with dynamic persona based recommendations for new & existing customers
Corporate Banking
Redefine business banking for corporate & SME customers with dynamic journeys for individual clients, proactive service, secure transactions, approvals & Intelligent recommendations based on Cash, AR, AP, industry & currency.
Why BankBuddy
BankBuddy is a domain specific Artificial Intelligence platform for collective intelligence across silos of systems, products, departments and processes.
Your Innovation partner
Magical combination of design thinking, user experience, banking technology, customer experience & your business expertise to foster continuous co-innovation.
Customer Journeys
Customer Attributes
Strong Ontology
Customer Countries
Languages Supported
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Comprehensive AI
Customer journeys embedded with NLP, Computer vision, Speech, Recommender System.
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Faster time to market
Deploy Artificial Intelligence solutions in weeks with Pre-built AI models, Domain NLP, Data pipeline, Language packs, Customer journeys, Channel integrations & Core banking adapters
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Future Proof
Extendable AI infrastructure to add new models, journeys, languages, intelligence et al
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Domain Expertise
Retail banking, investments, PFM, cash management, SME banking, Trade finance & more.
Awards & Accolades
Get in touch with us
See how BankBuddy helps you personalize customer engagement & increase cross sell, upsell & conversion
