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info@bankbuddy.ai
+971 50 1627569

DIFC Fintech Hive, Dubai, UAE

Whitefield, Bangalore, India

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BankBuddy
WhatsApp Banking
Customer Experience

Frictionless, Embedded, Personalized, Secure Banking

BankBuddy WhatsApp Bot-
Deploy banking services on the world’s favourite messaging platform in 4 weeks

Expand your banking services on the world’s most loved messaging platform with ready to deploy transaction and FAQ’s without the need to download another App. Enable compliance with MFA, chat banking user ID, PIN encryption and our proprietary security solution designed specifically for chat banking.

Ensure resolution of all possible queries with built in human handoff and agent assist with skill based routing.

Expand your banking services on the world’s most loved messaging platform with ready to deploy transaction & FAQ’s in 4 weeks.

Serve your customers without the need to download another banking app or wallet. In channel beneficiary management, billers management and virtual accounts to offer truly seamless customer experience.

Bullet proof security with MFA, chat banking user ID, PIN encryption and our proprietary security solution designed specifically for chat banking including selfservice onboarding, progressive profile based onboarding, explicit login and logout, inactivity based logout and more…

Ensure resolution of all possible queries with built in human handoff and agent assist with skill based routing.

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Transactions & Payments

Frictionless Banking Transactions and payments on WhatsApp.

Muti-factor Authentication

Ensure Security via built in multi-factor user authentication in all transactions.

Automated FAQs

Enhanced customer service experience with context based query resolution.

Human Hand-off

Seamless human hand-off whenever the need arises along with agent-assist.


Kick Start your Strategic journey towards AI-Powered Personalized Banking

personalized_banking

Frictionless, Embedded, Personalized, Secure Banking

Login and Log out

Login and Log out

Banking Transactions

Banking Transactions

Account & wallet Payments

Account & wallet Payments

Beneficiary Management

Beneficiary Management

Multifactor Authentication

Multifactor Authentication

Go live in 4 weeks with WhatsApp Banking Chatbot

Leverage pre-built, multi lingual NLP chatbot with frictionless & secure customer transactions to enhance your reach

origination

Origination

WhatsApp based New Account opening. Secure document upload, auto verification and instant account activation.

automated_faqs

Automated FAQs

Increased customer satisfaction through NLP based contextual query resolution.

Secure_Onboarding

Secure Onboarding

Secure customer on-boarding along with customisable e-KYC/ progressive profiling for bank defined limits – transactions/amount.

Account_Services

Account Services

Transactional account services including mini-statement, account balance, cheque book request, complaints , block card and more.

Transfers & Payments

Transfers & Payments

Inbuilt Beneficiary management for secure own account & other account transfers, account to wallet, bill payments, pre-paid & credit card payments.

Loans

Loans

Manage Loans - statements, payments, transfers, complaints & query resolution.

MFA based Transactions

MFA based Transactions

Inbuilt authentication - common chatbanking user id pin, OTP, encryption and operational controls for explicit login, logout, activation & deregistration.

Human Hand-off

Human Hand-off

Seamless human hand-off with transcript & priority routing for Human+AI service.

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Know more about the strategic journey towards AI-powered personalised banking

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