About BankBuddy

Our raison d’être


simpliFAI (Simplify Artificial Intelligence) for financial institutions.

BankBuddy is a Financial Technology (FinTech) company providing Artificial Intelligence solutions to help financial institutions Automate, Analyze & Assist stakeholder interactions.

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Artificial Intelligence solution for Accounts & Deposits

Increase retention, up-sell & cross sell

Account and deposit chatbot

Account & Deposit are characterized by high cost to serve due to multitude of products & heavy interaction frequency. BankBuddy Account & Deposit chatbot enables banks to automate information delivery at scale with context sensitive information delivered across all digital channels & functions. 

BankBuddy Account & Deposit chatbot caters to high volume & involved experience requirements of customers and bank employees across digital channels.

Account & deposit task bots

As per a recent study, more than 50% of consumers who start their new account opening journey in a digital channel end up in a branch!

BankBuddy task bots help you provide a Unified digital experience to your customers to enhance self service e.g. account opening, service request, lost card, pin reset, cross sell on-boarding, document collection, address change & KYC.

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Onboarding
people
KYC
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Recommendation
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Upsell
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Notifications
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Service

Messenger platforms

Voice Assistant

Mobile

Website chat

IVR and contact center

Information Dissemination

Lead management

Document collection

Customer onboarding

Content Recommendation

Product Recommendation

Proactive alerts

Personalized Notifications

Customer Journey Analytics