About BankBuddy

Our raison d’être


simpliFAI (Simplify Artificial Intelligence) for financial institutions.

BankBuddy is a Financial Technology (FinTech) company providing Artificial Intelligence solutions to help financial institutions Automate, Analyze & Assist stakeholder interactions.

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Artificial Intelligence solution for Auto Loan

Context specific recommendations for enhanced CX

Auto Loan chatbot

Auto Loan customer journeys are involved and pan out over a period of time across multiple channels. There are multiple parameters, multiple parties and components to be compared. BankBuddy auto loan chatbot works on information segmentation and creating bite size modules of  the complex information sets to intelligently answer client queries 24×7.

BankBuddy auto loan chatbot enables banks to provide context specific information &  recommendations to help guide the customer journey.

Auto loan task bots

BankBuddy leverages latest technologies in the field of computer vision, machine learning and NLP to power a variety of plug and play task bots for automating auto loan customer service processes. 

Automate your auto loan lifecycle with artificial intelligence based task fulfilment for customers, employees (B2E) and partners (B2B). 

BankBuddy auto loan has task bots to enable automation of multiple processes e.g. document collection, address change, bundle management, KYC, pre-closure, insurance etc

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Onboarding
people
KYC
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Topup
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Upsell
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Notifications
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Collections

Messenger platforms

Voice Assistant

Mobile

Website chat

IVR and contact center

Information Dissemination

Lead management

Document collection

Customer onboarding

Content Recommendation

Product Recommendation

Proactive alerts

Personalized Notifications

Customer Journey Analytics