About BankBuddy

Our raison d’être


simpliFAI (Simplify Artificial Intelligence) for financial institutions.

BankBuddy is a Financial Technology (FinTech) company providing Artificial Intelligence solutions to help financial institutions Automate, Analyze & Assist stakeholder interactions.

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BankBuddy Investment Banking Chatbot – inform, advise, service, up-sell

Investment banking is characterized by high cost to serve due to multitude of products, dynamic information, unpredictable interaction frequency, and a wide variety of digital channels.
Cognitive banking is redefining the investment banking landscape by automating service delivery at scale across all digital channels & functions.

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Contexual
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Omni digital
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Hyper Efficient
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Predictive
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Nimble

Increase retention, conversion, cross and upsell

Assist

Superlative customer experience

Omni digital experience for automated query resolution, context specific targeting and seamless human handoff to enhance your customer experience, self service and reduce your cost to serve.

Bank prospects research products online 0
Need help to make a decision 0
Automate

Leverage AI to reduce cost to serve

Investment banking is becoming highly competitive with increasing client expectations and fee compression due to rise of low cost digital insurgents. Enhance self service with task bots for end to end automation e.g. Fast eKYC, Computer vision based Onboarding, Context specific dynamic notifications.

Analyze

Enhance customer experience and reach

Unified digital experience for automated query resolution, interactive task execution , context specific recommendations and seamless human handoff to enhance your customer experience and reduce your cost to serve.

Go live in weeks – pre-built bots

Omni channel NLP based conversational interface for customer and employee interaction based on pre-built banking domain ontology for personal banking with over 15000 elements.
Behavioural data analytics and scoring based on past interactions (Demographics, Past behaviour patterns, social profile, interaction pattern) ,device data, social graph & current conversation context from live interaction stream.

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PFM
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Mutual Fund
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Bonds
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Wealth Management
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Advisory
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Stocks
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54% of bank prospects don’t find relevant information on website

Underserved customers 0
AI adoption in banking 0

Get a personalized customer experience automation assessment

Assess your investment banking customer experience automation maturity with our AI readiness model today.

Intelligence – across customer journey

Rich media interactions, 3rd party content integration, Multi-lingual interface,NLP free flow conversations with high accuracy, pattern mining for guided flow & happy path