Artificial Intelligence solution for Home Loan
Reduce complexity and build relationships
Home Loan chatbot
Home Loan customer journeys are involved and pan out over a period of time across multiple channels. There are multiple parameters, multiple parties and components to be compared. BankBuddy home loan FAQ chatbot works on information segmentation and creating bite size modules of the complex information sets to intelligently answer client queries 24×7.
BankBuddy Home loan chatbot enables banks in simplification of complex & knowledge intensive home loan processes. Since, the customer journey of home loan selection follows a non linear path over a long period of time and channels, the conversation design focuses on modular information delivery based on customer intent.
BankBuddy home loan chatbot caters to high touch involved experience requirements of customers and employees.
Home loan task bots
BankBuddy leverages latest technologies in the field of computer vision, machine learning and NLP to power a variety of plug and play task bots for automating home loan customer service processes.
Automate your home loan lifecycle with artificial intelligence based task fulfilment for customers, employees (B2E) and partners (B2B).
BankBuddy home loan has task bots with multi step processes e.g. document collection, address change, drawdown management, KYC, payment mode change, foreclosure, rate change, top up loan application, loan restructuring, loan closure etc