About BankBuddy

Our raison d’être


simpliFAI (Simplify Artificial Intelligence) for financial institutions.

BankBuddy is a Financial Technology (FinTech) company providing Artificial Intelligence solutions to help financial institutions Automate, Analyze & Assist stakeholder interactions.

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Artificial Intelligence solution for Home Loan

Reduce complexity and build relationships

Home Loan chatbot

Home Loan customer journeys are involved and pan out over a period of time across multiple channels. There are multiple parameters, multiple parties and components to be compared. BankBuddy home loan FAQ chatbot works on information segmentation and creating bite size modules of  the complex information sets to intelligently answer client queries 24×7.

BankBuddy Home loan chatbot enables banks in simplification of complex & knowledge intensive home loan processes. Since, the customer journey of home loan selection follows a non linear path over a long period of time and channels, the conversation design focuses on modular information delivery based on customer intent. 

BankBuddy home loan chatbot caters to high touch involved experience requirements of customers and employees.

Home loan task bots

BankBuddy leverages latest technologies in the field of computer vision, machine learning and NLP to power a variety of plug and play task bots for automating home loan customer service processes. 

Automate your home loan lifecycle with artificial intelligence based task fulfilment for customers, employees (B2E) and partners (B2B). 

BankBuddy home loan has task bots with multi step processes e.g. document collection, address change, drawdown management, KYC, payment mode change, foreclosure, rate change, top up loan application, loan restructuring, loan closure etc

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Onboarding
people
KYC
replay
Topup
loop
Upsell
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Notifications
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Collections

Messenger platforms

Voice Assistant

Mobile

Website chat

IVR and contact center

Information Dissemination

Lead management

Document collection

Customer onboarding

Content Recommendation

Product Recommendation

Proactive alerts

Personalized Notifications

Customer Journey Analytics