Retail banking will look very different in post COVID 19 world. This is the time when every bank will transform into a Digital/Neo bank and aggressively expand their Digital banking sales footprint.

Till a month back, branches were considered mainstay channels for banks, with ~60 percent of customers doing at least some of their banking at branches, especially new customer signup and on-boarding.

Why Do Customers Visit Branches?

Don't have preferred digital channel
Digital channel does not have the process
Need for personal interaction and trust

Digital banking sales and service has become more relevant than ever before.

With lockdowns, closed branches and clogged call centres, a channel with ubiquitous presence across WhatsApp, Facebook, Twitter can be the saviour for your banking business today.

The AI Advantage

Market leaders who have invested in NLP based chatbots and voice bots are likely to see a 30% uptake in new business sales in this period.

Time to boost your digital sales with AI-powered conversational platforms that provide:

24/7 availability across multiple channels
Instant responses to customer queries
Personalized product recommendations
Seamless customer onboarding
Reduced operational costs

Key Benefits

Enhanced Customer Experience

Provide instant, personalized service across all digital touchpoints

Increased Sales Conversion

AI-driven recommendations lead to higher product uptake

Operational Efficiency

Automate routine tasks and free up staff for complex queries

Scalable Solution

Handle unlimited customer interactions simultaneously

Artificial Intelligence for Digital Banking Sales