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info@bankbuddy.ai
+971 50 1627569

DIFC Fintech Hive, Dubai, UAE

Whitefield, Bangalore, India

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BankBuddy
Voice Banking
Customer Experience

Frictionless, Embedded, Personalized, Secure Banking

Redefine Voice banking
with AI

Currently used in 30% of all the searches, voice based interactions are rapidly gaining popularity and financial institutions can no longer ignore the use of voice banking. Enhance your CX with hyper personalized customer interactions and zero touch banking experiences with AI powered NLP voice bots.

Integrate voice based interactions at all digital touch points throughout the customer journey and deliver frictionless and convenient voice banking to your customers.

Enable multilingual voice banking across all digital channels including Alexa, Google assistant, IoT & mobile devices. Strengthen your brand image and create a unique brand identity with customized voice bots & avatars.

Increase revenue with persona-based intelligent recommendations, expand your customer reach and offer proactive service at reduced cost to serve.

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Transactions & Payments

Frictionless banking transactions and payments across channels - Avatars, Google assistant, Alexa & IOT devices and more.

Muti-factor Authentication

Ensure Security via built in multi-factor user authentication in all transactions.

Automated FAQs

Enhanced customer service experience with context based query resolution.

Human Hand-off

Seamless human hand-off whenever the need arises along with agent-assist.

Kick Start your Strategic journey towards AI-Powered Voice Banking today!

personalized_banking

Frictionless, Embedded, Personalized, Secure Banking

Go live in 4 weeks with Voice Banking

Leverage pre-built, multilingual NLP chatbot with frictionless & secure customer transactions to enhance your reach

Automated Voice Recognition

Automated Voice Recognition

Personalized interactions with existing customer with auto speech recognition & authentication.

Proactive Customer Service

Proactive Customer Service

Predictive analytics and proactive service with automated FAQs & NLP based query resolution.

Customer Onboarding

Customer Onboarding

Frictionless new customer onboarding with eKYC & progressive profiling, secure document upload, data extraction and verification.

Multilingual & Omnichannel

Multilingual & Omnichannel

Seamless voice based transactions across channels and languages. Handle multiple languages in single conversion for enhanced customer experiences.

MFA Based Transactions

MFA Based Transactions

Inbuilt authentication and multi level security features likeĀ OTP, encryption and operational controls for highest levels of transactional security.

Transactions & Account Services

Transactions & Account Services

Secure transfers and payments with transactional account services including mini-statement, account balance, card services, cheque book request, complaints and more.

Personalized Recommendations

Personalized Recommendations

Delight customers with personalized offers & recommend transactions based on their spending pattern and customer persona.

Human Hand-off

Human Hand-off

Seamless human hand-off with transcript & priority routing for Human+AI service.

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See how BankBuddy helps you personalize customer engagement & increase cross sell, upsell & conversion

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