Success Stories

Transforming Banking Across Continents

Real results from leading financial institutions leveraging BankBuddy.ai to drive digital transformation, enhance customer engagement, and achieve measurable business outcomes.

Asia Pacific

A Leading Digital Bank in Asia

Accelerating Digital Onboarding & Frictionless Remittance

Goal

Accelerate digital onboarding and enable frictionless remittance for new-to-bank customers.

Solution

AI-powered eKYCDigital WalletRemittanceCore Banking Integration

Outcomes

50K+

50K+ customers onboarded annually

30%

30% lower cost of onboarding

40%

40% faster time to onboard

Africa

Multi-country bank in Africa

Modernizing Multi-Country Banking Operations

Goal

Modernize onboarding, branch, and conversational experiences for regional operations.

Solution

Omnichannel OnboardingWhatsApp BankingSmart BranchCore Integrations

Outcomes

50K+

50K+ customers onboarded via digital channels annually

30%

30% lower onboarding costs

40%

40% faster activation

Middle East

A Leading bank in UAE

Enhancing Digital Adoption & Driving Revenue Through Personalized Engagement

Goal

Enhance digital adoption and drive revenue through personalized engagement.

Solution

Cognitive ChatbotWhatsApp BankingNext-Best-Action RecommendationsBroadcast Engine

Outcomes

1.5M+

1.5M+ annual digital interactions deflected

12%

12% increase in cross-sell and upsell

23%

23% reduction in call center operational cost

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