BankBuddy Blogs

Digital onboarding has gained massive uptake in the banking and financial sector. Learn how banks can reduce onboarding dropouts by creating intuitive dynamic onboarding journeys with composite AI.

The global artificial intelligence (AI) in Banking is expected to reach USD 130 Billion by 2027. Discover how Composite AI combines multiple AI realms to solve complex business problems.

With declining mobile app downloads, leveraging AI as part of a new digital strategy to provide channel-agnostic digital engagement to customers is the way forward for insurance companies.

Omni digital banking is about bringing Digital business models to life across all customer journeys by sprinkling intelligence in every moment of truth.

How can banks identify at-risk customers and prevent customer churn before it happens? Discover insight-based action using predictive models.

With over 2 billion users worldwide, offering WhatsApp-based instant account opening can become a game-changer for banks.

Learn how BankBuddy enables banks to combat fraud and offer the most secure WhatsApp banking platform with multi-level security.

A comprehensive list of security features to ensure customers get the most secure WhatsApp banking experience.

Discover how WhatsApp can help overcome barriers to digital remittance adoption and transform the $930B global remittance industry.

Learn how insurance carriers can supercharge customer experience with WhatsApp chatbots for lead management, onboarding, and claims.

How can banks leverage WhatsApp banking to launch wallet services and increase user adoption for contactless payments?

Comprehensive guide to integrating WhatsApp with digital wallet services for seamless customer experience.

Discover how BankBuddy's multi-level security makes WhatsApp banking more secure than traditional mobile and internet banking.

Essential WhatsApp banking experience enhancers including seamless banking, personalized recommendations, and two-factor authentication.

Five crucial points to consider before launching WhatsApp banking including user experience, use cases, and fallback mechanisms.

Discover how AI-based eKYC and insurance onboarding enables carriers to deliver enhanced CX with paperless policy purchase.

Learn how BankBuddy's omnichannel solution enables banks to remotely acquire new customers and complete eKYC in under 5 minutes.

Discover how AI-based remote onboarding and eKYC help banks accelerate customer acquisition with end-to-end automation.

What does voice banking mean to the future of customer engagement? Explore how AI-powered voice assistants are transforming banking.

Learn how BankBuddy's Agent Handoff module leverages AI and intelligent chat routing to automate bot-to-agent handoff.

Leverage intelligent recommendations to increase revenue per session, reduce churn rate, and increase user conversion.

Discover how AI-powered recommendation engines help banks engage customers with the right product at the right time.

How cash management and invoicing solutions drive viral sales and enhance digital engagement for SME customers.

FinTech platforms Canny and BankBuddy partner to launch CannyPay, an innovative e-invoicing and payments solution for SMEs.

The bottleneck isn't scoring—it's disconnected onboarding, documents, approvals, and disbursement systems. Discover how integrated platforms reduce loan TAT from days to hours.

True lending transformation happens when origination, servicing, collections, and engagement sit on one platform. Learn how unified systems drive 40% faster loan processing.

Integrated platforms enable dynamic credit management—limit changes, early warnings, and personalized repayment journeys that reduce defaults by 30%.

Most banks digitize origination but ignore servicing, where cost, churn, and defaults actually happen. Discover why smart servicing drives 25% cost reduction.

APIs without orchestration create compliance, not value. Monetization comes from embedding them into journeys. Learn why process ownership matters more than API exposure.

Data is exposed, but not operationalized across lending, onboarding, and payments. Discover why 89% of banks struggle to generate revenue from open banking.

Banks that treat open banking as a platform capability—not a regulatory project—move faster on innovation. Learn the difference between compliance-speed and platform-speed.

Each API becomes another system to monitor, reconcile, and explain to auditors. Discover the $2.4M annual operational burden most banks don't budget for.

Disconnected agent apps, manual controls, and delayed reconciliation kill margins at scale. Learn how unified platforms enable profitable agency banking growth.

Agents need the same integrated tooling as branches: onboarding, limits, cash, support, and compliance. Discover why treating agents as workforce drives 4.2x productivity.

Integrated systems reduce fraud risk while empowering agents to do more with less oversight. Learn the critical difference between enablement and dependence.

Real-time controls beat post-facto audits every time. Discover how unified platforms enable 82% fraud reduction while accelerating agent network expansion.