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BankBuddy Customer onboarding Blogs

New account opening on WhatsApp

58% of banks state complexity as the major factor that pulled them away from offering multichannel onboarding to their customers. With over 2 million active users worldwide, WhatsApp has become one of the most effective and convenient channels of customer interaction. Offering...Read more

Composite AI for Frictionless Digital customer on-boarding

Digital onboarding has gained massive uptake in the banking and financial sector, with over 31% of new accounts opened through a bank website or mobile app as of 2020. To keep up with this shift in customer behavior a vast majority of banks simply cloned their...Read more

Essential checklist for AI remote onboarding and eKYC for insurance

Digital insurance onboarding process is critical to getting new customers up and running with their coverage in a jiffy. A recent report by Mckinsey indicates that more than 33% of insurance...Read more

eKYC for Banking Customers

Being one of the first interactions a customer has with his/ her financial service provider, the onboarding experience can have a huge impact on long term customer loyalty and retention. Due to ever-changing government regulations and...Read more

AI for Remote Customer Onboarding

Digital Native bank customers expect a seamless & fast onboarding experience on the channel of their choice, while banks are struggling with meeting increasing compliance requirements. Rigid applications...Read more