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info@bankbuddy.ai
+971 50 1627569

DIFC Fintech Hive, Dubai, UAE

Whitefield, Bangalore, India

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BankBuddy
Business Banking
Customer Experience

Inform, Serve, Personalize, Delight

Redefine Business Banking
with AI

Redefine Business Banking with automated service and AI advisory for your corporate & SME customers across cash management, lending, trade finance, foreign exchange, eKYC, cross sell & upsell.

Simplify your business banking interactions, leverage business banking chatbot for transactions, approvals & use automated prompts and triggers to create dynamic journeys for individual clients.

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Contextual

Context based Automated recommendations & actions for true hyper personalization.
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Hyper-efficient

Remove friction & make customer journeys seamless by embedding voice, text, image, video & analytics.

Omni-digital

Omni digital experience for automated query resolution, context specific targeting and seamless human handoff.

Predictive

Predictive analytics to bridge customer and product attributes for insight based automated action.

AI for
Superlative customer experience

Pre-built AI solutions to increase retention, conversion, cross and upsell

Analyze

Predictive analytics to power contextual journeys and real time insight based actions for increasing conversion, retention and cross sell.

Assist

Omni digital automated service with seamless human handoff. Across Web, Mobile, WhatsApp, Facebook Messenger, Google Assistant, Amazon Alexa.

Automate

Frictionless banking & seamless automation across journeys - origination, eKYC, transactions, service request, cross sell & upsell.

Kick Start your Strategic journey towards AI-Powered Personalized Banking

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Intelligence – Across Customer Journey
Inform, Serve, Personalize, Delight

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Go live in weeks with pre-built AI

Leverage pre-built omni-channel multilingual NLP chat & voice bots, flexible & secure customer journeys, voice & face verification, behavioral cross sell & upsell recommendations with a human in the loop.

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Lending

Frictionless loan lifecycle from targeting, information discovery, recommendations, origination from working capital to term finance.

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Account services

Embedded banking services from onboarding, payments, inquiries, complaints to customer delight.

Treasury

Hassle free transactions, hedging and information.

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Cash Management

Automated recommendations for pooling, sweeps and liquidity optimization.

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Cross sell & Upsell


Delight customers with micro targeted cross sell and upsell recommendations based on behavioural persona & current conversation context.

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Authentication

Multimodal biometric authentication built for today’s channels.

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eKYC


AI based self service/ video agent assisted eKYC with text extraction, video, image and speech verification.

Offers


Truly personalize offers and rewards based on Demographics, Past behavior patterns, social profile, interaction pattern, device data, social graph & current conversation context.

Get in touch with us

See how BankBuddy helps you personalize customer engagement & increase cross sell, upsell & conversion

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