BankBuddy Blogs

The future of lending isn't just faster approvals—it's intelligent, seamless, and continuous. Discover how agentic AI orchestrates the entire loan journey from customer intent to final repayment.

Most banks digitize origination but ignore servicing, where cost, churn, and defaults actually happen. Discover the hidden value in modern loan servicing.

Banks win not by digitizing products, but by orchestrating end-to-end journeys across onboarding, lending, servicing, and collections. Learn how process platforms replace product silos.

Each unintegrated API becomes another system to monitor, reconcile, and explain to auditors. Hidden costs scale with API count.

Identity, risk, product setup, and channels are disconnected behind the scenes, creating friction and abandonment.

One-time identity verification stops working post-onboarding. Integrated systems enable continuous risk assessment.

Speed vs compliance is a false choice. Orchestration delivers 65% faster onboarding with 100% compliance coverage.

AI agents make contextual decisions about document paths, exception flows, and escalations—replacing rigid rules.

71% of fraud happens post-onboarding. Agentic systems continuously reassess risk and catch fraud in days, not months.

Disconnected agent apps, manual controls, and delayed reconciliation don't just slow growth—they destroy margins.

Agents need the same integrated tooling as branches: onboarding, limits, cash, support, and compliance.

Integrated systems reduce fraud risk while empowering agents to do more with less oversight.

Real-time controls beat post-facto audits every time. Discover how unified platforms enable 82% fraud reduction while accelerating agent network expansion.

Despite digital loan origination systems, TAT remains in days. Discover why fragmented workflows, manual handoffs, and data silos prevent true end-to-end automation.

Banks that treat open banking as a platform capability—not a regulatory project—move faster on innovation.

When wallets connect to lending, rewards, onboarding, and support, usage compounds. Learn why integrated wallet platforms drive 3.4x higher transaction frequency.

APIs without orchestration create compliance, not value. Monetization comes from embedding them into journeys. Learn why process ownership matters more than API exposure.

Payments alone don't drive loyalty—integrated services do. Discover why 87% of digital wallets fail to become primary accounts and how banks can unlock wallet-led engagement.

Data is exposed, but not operationalized across lending, onboarding, and payments. Discover why 89% of banks struggle to generate revenue from open banking.

Integration reduces operational leakage that erodes wallet margins. Discover the $1.8M annual hidden costs most banks don't budget for in wallet operations.

Discover how AI-based eKYC and insurance onboarding enables carriers to deliver enhanced CX with paperless policy purchase.

Learn how BankBuddy's omnichannel solution enables banks to remotely acquire new customers and complete eKYC in under 5 minutes.

Discover how AI-based remote onboarding and eKYC help banks accelerate customer acquisition with end-to-end automation.

Integrated platforms enable dynamic credit management—limit changes, early warnings, and personalized repayment journeys that prevent defaults and increase customer value.

Digital onboarding has gained massive uptake in the banking and financial sector. Learn how banks can reduce onboarding dropouts by creating intuitive dynamic onboarding journeys with composite AI.

The global artificial intelligence (AI) in Banking is expected to reach USD 130 Billion by 2027. Discover how Composite AI combines multiple AI realms to solve complex business problems.

With declining mobile app downloads, leveraging AI as part of a new digital strategy to provide channel-agnostic digital engagement to customers is the way forward for insurance companies.

Omni digital banking is about bringing Digital business models to life across all customer journeys by sprinkling intelligence in every moment of truth.

How can banks identify at-risk customers and prevent customer churn before it happens? Discover insight-based action using predictive models.

With over 2 billion users worldwide, offering WhatsApp-based instant account opening can become a game-changer for banks.

Learn how BankBuddy enables banks to combat fraud and offer the most secure WhatsApp banking platform with multi-level security.

A comprehensive list of security features to ensure customers get the most secure WhatsApp banking experience.

Discover how WhatsApp can help overcome barriers to digital remittance adoption and transform the $930B global remittance industry.

Learn how insurance carriers can supercharge customer experience with WhatsApp chatbots for lead management, onboarding, and claims.

How can banks leverage WhatsApp banking to launch wallet services and increase user adoption for contactless payments?

Transform mobile wallets with WhatsApp integration. Achieve 5x higher daily active users with instant balance checks, payments, and transfers.

10M+ transactions, zero breaches, 99.99% uptime. Complete guide to secure WhatsApp banking with multi-factor authentication, end-to-end encryption, PCI-DSS compliance, fraud detection, and 24/7 security monitoring.

Essential WhatsApp banking experience enhancers including seamless banking, personalized recommendations, and two-factor authentication.

Transform customer banking experiences with intelligent WhatsApp chatbots powered by AI and natural language processing.

What does voice banking mean to the future of customer engagement? Explore how AI-powered voice assistants are transforming banking.

Learn how BankBuddy's Agent Handoff module leverages AI and intelligent chat routing to automate bot-to-agent handoff.

Leverage intelligent recommendations to increase revenue per session, reduce churn rate, and increase user conversion.

Discover how AI-powered recommendation engines help banks engage customers with the right product at the right time.

How cash management and invoicing solutions drive viral sales and enhance digital engagement for SME customers.

FinTech platforms Canny and BankBuddy partner to launch CannyPay, an innovative e-invoicing and payments solution for SMEs.