BankBuddy Omni Channel Banking
AI powered composable banking services for customers, merchants, agents, staff & ecosystem partners
BankBuddy Omni-channel platform enables you to offer services across all channels, enabling seamless interactions with customers through our pre-built and proven solutions for Internet banking, mobile apps, and chatbots. This ensures consistent and convenient access to banking services across various touchpoints.
Our platform is the most comprehensive digital banking solution, incorporating over 220 pre-built customer journeys. Leveraging the efficiency of a low-code platform and integrating global best practices, BankBuddy.ai empowers financial institutions to swiftly provide a diverse range of services while upholding the highest standards of functionality, security and user experience.
With our unified Web/Mobile Development and Conversational AI capabilities, BankBuddy ensures a truly Write Once Run Everywhere (WORE) experience, enhancing accessibility and efficiency across all channels.
Internet Banking
Frictionless Banking Transactions and payments on all Devices & Browsers.
Smart Branch
AI powered journeys for branch and field staff for Onboarding, Customer service & recommendations
Mobile Banking
Enhanced customer service experience across Android & iOS mobile/ tablets
Conversational Banking
NLP and Generative AI powered multi-lingual conversational banking across webchat, mobile chat & social media channels
Kick Start your Strategic journey towards AI-Powered Omni-Channel Banking
Frictionless, Embedded, Personalized, Secure Banking
Account Wallet Payment
Request to Pay
All payment rails
Banking Transactions
Multifactor Authentication
Go live in 12 weeks with Digital Banking Platform
Leverage pre-built, multilingual NLP chatbot with frictionless & secure customer transactions to enhance your reach
Profile Data
Cummon profile accross all channels, system & products for true omni-channel, AI powered engagement
Composable Platform
Build & orchestrate journeys across web, mobile and conversational AI channels. True Write once run everywhere omni channel experience.
Secure
Bullet proof security powering leading financial institutions across the globe for secure transaction processing
Accelerators
220 pre-built journeys for fastest time to market for Retail and business banking.
AI Engagement
AI powered engagement for proactive CX, in the moment recommendations & campaigns for cross/upsell, retention.
Digital Wallet
Inbuilt wallet for stored value or pass through transactions across payment rails. QR pay, P2P, Merchant management, General Ledger, Virtual Accounts
Identify and Verification
Inbuilt secure ID&V for customers, employees, merchants, agents and ecosystem partners.
Customer Service
Generative AI powered customer service with chatbot, agent handoff, case management, knowledgebase and employee co-pilot
Get in touch with us
See how BankBuddy helps you personalize customer engagement & increase cross sell, upsell & conversion
