Investment banking is characterized by high cost to serve due to multitude of products, dynamic information, unpredictable interaction frequency, and a wide variety of digital channels.
Cognitive banking is redefining the investment banking landscape by automating service delivery at scale across all digital channels & functions.
Context based Automated recommendations & actions for true hyper personalization.
Remove friction & make customer journeys seamless by embedding voice, text, image, video & analytics.
Omni digital experience for automated query resolution, context specific targeting and seamless human handoff.
Predictive analytics to bridge customer and product attributes for insight based automated action.
Superlative customer experience
Pre-built AI solutions to increase retention, conversion, cross and upsell
Predictive analytics to power contextual journeys and real time insight based actions for increasing conversion, retention and cross sell.
Omni digital automated service with seamless human handoff. Across Web, Mobile, WhatsApp, Facebook Messenger, Google Assistant, Amazon Alexa.
Frictionless banking & seamless automation across journeys - origination, eKYC, transactions, service request, cross sell & upsell.
Inform, Serve, Personalize, Delight
Go live in weeks with pre-built AI
Leverage pre-built omni-channel multilingual NLP chat & voice bots, flexible & secure customer journeys, voice & face verification, behavioral cross sell & upsell recommendations with a human in the loop.
AI based self service/ video agent assisted eKYC with text extraction, video, image and speech verification.
Embedded banking services from onboarding, payments, inquiries, complaints to customer delight.
Hassle free transactions and information across channels.
Omni digital transactions, Personalize Fund holder interactions based on risk profile and transactions.
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See how BankBuddy helps you personalize customer engagement & increase cross sell, upsell & conversion