New account opening on WhatsApp
58% of banks state complexity as the major factor that pulled them away from offering multichannel onboarding to their customers. With over 2 million active users worldwide, WhatsApp has become one of the most effective and convenient channels of customer interaction. Offering...Read more
Why BankBuddy is the most secure WhatsApp banking platform
Today’s highly digital-enabled population has already embraced messaging apps like WhatsApp and messenger as digital banking channels. However, the security and compliance requirements for a continuous scrolling interface...Read more
What does a secure WhatsApp banking customer journey look like?
WhatsApp banking is replacing erstwhile USSD based mobile banking and Mobile apps due to additional security and convenience. Here’s a comprehensive list of security features we implemented at our partner banks...Read more
Accelerating digital remittance with WhatsApp
The global remittance industry is expected to reach a market size of $930.44 billion by 2026, while the digital remittance market, which is currently experiencing rapid growth, is projected to hit $33.9 billion. With such a huge...Read more
Insurance WhatsApp Chatbots: The next big thing in Insurance
Introducing new technologies alone is not enough in a 'customer-first' industry like insurance. The need of the hour is a customer-focused, data-driven digital transformation approach that will enable insurers to...Read more
Why should you launch a WhatsApp Wallet today?
The launch of WhatsApp pay in India opens the doors for 400 mn users of WhatsApp to securely pay in the most frictionless manner with the simple & familiar user interface & no hassle of downloading multiple mobile apps. This is by far one of the...Read more
How can Banks leverage WhatsApp banking to launch wallet?
The global contactless payment market size is expected to grow from USD 10.3 billion in 2020 to USD 18 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 11.7% during the forecast period. It’s an established fact that Contactless payment is the way...Read more
Secure Whatsapp Banking
It’s proven beyond doubt that Chatbot Banking on messenger channels is the most frictionless way to bank. It does not involve downloading new apps, learning new interface, going through painful app upgrade glitches and of course saving time by using a...Read more
5 things to do to enhance your WhatsApp Banking Experience
At the core, digital transformation is all about creating
new enhanced customer- centric journeys & experiences with
disruptive technological advancements across various
WhatsApp banking chatbot
With more than 5 billion mobile users worldwide and Whatsapp being the most popular messaging app (over 1.5 billion monthly active users), the launch of WhatsApp Business was the obvious next step. Changing customer profiles are driving the pace of digitisation...Read more