Digital Native bank customers expect a seamless & fast onboarding experience
on the channel of their choice, while banks are struggling with meeting
increasing compliance requirements. Rigid applications and workflows of
legacy platforms (Core, Web, Mobile) are slowing down the transformation
process towards fully effective digital account opening and new customer
onboarding.
AI based remote onboarding and eKYC are helping banks overcome this hurdle
and accelerate customer acquisition with end to end process automation
across all digital channels.
Why remote on-boarding?
Expanded reach - Widen your customer base and expand reach in
different locations with omnichannel multilingual chatbots for seamless
onboarding and fully digital eKYC across channels including WhatsApp,
Facebook, Web, and mobile.
Cognitive CX - The optimized and frictionless process flows ensures
faster processing and data verification helping you drastically reduce
customer wait times and enhance CX with a hassle-free & engaging onboarding
experience through the channel of their choice.
Reduced cost – Avoid dependency on physical channels and service
staff for manual document verification with automated document collection,
OCR based data extraction, and verification. Lower resource utilization and
effortlessly onboard customers from remote locations without compromising on
revenue or setting up branches.
Increase revenue from new customers - Increase revenue to upto 20%
with new customer acquisition at no additional costs. Offer your customers
persona based hyper-personalised product recommendations thereby improving
upsell & cross sell revenues.
BankBuddy provides end to end customer onboarding and a new account opening
solution with AI powered NLP based chatbot, personalised product
recommendation engine & task bots to traverse through the internal and
external systems for complete automation. Multilingual omnichannel chatbots
provide the flexibility to change the data collection form flow, validations
and integration characteristics at warp speed. You can choose a layered
approach to data collection for fast account opening, incremental data
collection approach for cross sell and up-sell or aggregate data collection
for product bundles. Reduce your data collection complexity and offer
instant digital account opening with chatbots.
Read more about our dynamic digital onboarding platform with progressive
profiling https://www.bankbuddy.ai//Composite-AI-for-Frictionless-Digital-customer-onboarding